It’s not unusual for visitors to Cambridge – and residents too – to want to visit Ely. And, for various reasons, they might prefer to do this by bus. Perhaps because of where they’re starting from in Cambridge, or the distance from Ely railway station to the city centre. Let’s not worry about the “why”.
So it’s not unreasonable, when planning a day out, to go looking for a timetable. Handily, there’s only one such service between Cambridge City and Ely.
Now, if we were in Suffolk, or Essex, or Hertfordshire, we’d go to the transport websites set up by the respective councils and quickly locate a full set of bus timetables for routes operating within their counties. But in Cambridgeshire, the Combined Authority – which has overall responsibility for public transport – has decided that such basic information isn’t something they need to provide. It would be interesting to know how they came to that decision, In any case, the would-be passenger is therefore left to fend for themselves.
Where the prospective traveller goes next depends on how much advance knowledge they bring with them.
Perhaps they’re aware of Traveline, the national partnership of operators, local authorities and passenger groups that aims to be a one-stop resource for all public transport information throughout Great Britain. It’s easy enough to do a “Find Your Timetable” search for ELY and quickly identify service 9 as being the one for journeys to and from Cambridge. From there it’s possible to download the timetable, and you learn in the process that the service is operated by A2B Bus and Coach.
Or the results of a Google search (other search engines are available!) could lead our traveller directly to the A2B website which includes timetables for all of that operator’s services, handily set up for downloading as PDFs.
Alternatively, the free (albeit commercial) website bustimes.org offers a fast, clean interface that provides timetables for all registered bus and coach services in the UK and Ireland. Again, it’s a simple matter to locate buses serving ELY and from there to access the timetable for A2B’s service 9.
So, even though the Combined Authority doesn’t bother to provide them, the potential passenger can easily locate timetables for any bus service in the area. And, in this instance, for the Cambridge/Ely service 9.
Job done! QED! Or is it … ???
… Well, no! Because comparing the results of the above alternatives shows just how poorly the public is served. No two of the three timetables actually give the same information. They all differ from each other!
The timetable last changed at the beginning of January, though that shouldn’t really be relevant.
Traveline is still showing an old timetable. This is particularly unfortunate as Traveline not only provides timetables from its own website, but its data underpins apps such as the respected UK Bus Checker.
The operator’s own timetable is missing some journeys (although the ones that are included seem to be accurate). Now, in fairness to A2B, the timetable they offer appears to have been provided to them by none other than the Combined Authority, which provides financial support for the operation of service 9. Why the Combined Authority’s timetable is incomplete is an interesting question, but I can confirm from personal experience that the 10.15 service from Drummer Street definitely runs, even if it’s not in that version of the timetable!
Finally, it’s good to report that bustimes.org provides what seems to be a complete, accurate timetable for this service, using data from the government-funded Bus Open Data Service. But how is anyone supposed to know, on this occasion, that this is the most trustworthy of the three alternatives offered?.
Of course, anyone knowing all of this in advance would probably decide to take the train. Which is certainly better than turning up for a bus which doesn’t actually exist (based on the Traveline information) or not knowing about a more convenient one (because the A2B/Combined Authority timetable is lacking some journeys).
Alternatively, they might just go and lie down in a darkened room and weep…
Passengers – and prospective passengers – deserve better. Especially from publicly-funded bodies.
(All information was correct at time of writing: 10 February 2026)